Refund & Cancellation Policy

Professional DigiSign Private Limited offers a detailed description of its Digital Signature or Token. Therefore, it is assumed that the buyer has reviewed his/her product of choice, has requested a demonstration of the product or used a trial version if available, and is satisfied with its quality before effecting actual purchase of said product. With knowledge of the above, no refund/return request should be solicited by the buyer/user on such basis.

All Digital Signature or Token is non-refundable. We will, of course, nonetheless review return/refund requests on defective digital signature or token. Professional DigiSign Private Limited guarantees the quality all its digital signature or token products listed on this Web site. Therefore, if your product is defective in any way, it can be replaced with another version of the same digital signature or token, at no extra charge to the user.

Offers a detailed description of its digital signature or token. Therefore, it is assumed that the buyer has reviewed his/her product of choice, has requested a demonstration of the product or used a trial version if available, and is satisfied with its quality before effecting actual purchase of said product. With knowledge of the above, no refund/return request should be solicited by the buyer/user on such basis.

All digital signature or token is non-refundable. We will, of course, nonetheless review return/refund requests on defective digital signature or token. Your Awesome Company Private Limited guarantees the quality all its digital signature otr token products listed on this Web site. Therefore, if your product is defective in any way, it can be replaced with another version of the same digital signature or token, at no extra charge to the user.

Professional DigiSign Private Limited reserves the right to refuse/cancel any order. Professional DigiSign Private Limited at its sole discretion may cancel any order(s):

If it suspects a fraudulent transaction, or
If it suspects a customer has undertaken a transaction which is not in accordance with the Terms of Use or

For any reason outside the control of the Professional DigiSign Private Limited including causes for delivery related logistical difficulties.

Refund/cancellation policies applicable in the following conditions:

In case the buyer cancels the order online before the product has been shipped, the entire order amount will be refunded.
In case the item ordered has been shipped but has not yet been delivered to the buyer, the order can still be cancelled online. Total order amount after deduction of shipment and handling charges will be refunded. The refund will be processed, once NDR receives the originally ordered item back intact from the courier.
However, the order once delivered cannot be cancelled in any case.
In case there is an option for online download of data, then cancellation will not be possible.
In case of failed transactions or double realization of account for the same order, the total deducted amount will be refunded.
In case of cancelled orders/failed transactions, the bank/card transaction charges of the buyer, if any, are likely to be forfeited.
Professional DigiSign Private Limited offers no guarantees whatsoever for the accuracy or timeliness of the refunds in the buyer’s card/account.
In case of part cancellations, the amount refunded will correspond to the part cancellation.

Please note:If the digital signature or token is found to be defective, a refund or replacement request must be submitted within 7 days of receiving the product. Once the request is approved, the refund will be processed within 7 working days, and the amount will be credited to the original payment method within 10 days from the date of processing.